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AC
Accounting Team
Finance · general accounting
accounting@kramer.pro
FM
Finance Manager
Finance · HR · direct contact
taylor@kramer.pro
HR
HR Inbox
Human Resources · general HR
hr@kramer.pro
AP
AP Invoices Inbox
Unmonitored — forwards into Ramp only
apinvoices@kramer.pro
Finance — External
EW
Eve Worsoff
Account Rep — Ramp
eve.worsoff@ramp.com
TH
Taylor Hoskinson
Bank Rep — First Citizens (Norman)
taylor.hoskinson@firstcitizens.com
(405) 253-3849
SF
Sage / Fyle Support
Expense Manager support
support@fylehq.com
HR — External
AJ
Andrew Jones
Paycom Specialist — Support
andrew.jones@paycom.com
AG
Austin Greene
Paycom Strategy / Sales
austin.greene@paycom.com
JN
Jordan Nelson
Benefits Broker — Evans National
Jordan.nelson@evansnat.com
405-342-0901 ext. 0109
AF
Anthony Ferilito
401(k) — Ascensus
aferilito@financialguide.com

Hard Rules โ€” No Exceptions

``

- W9 required for all vendor invoices. No W9, no payment. No exceptions.

- All invoices must go through the approval process

- We do not pay credit card fees. It may only be 3%, but it compounds over a year.

- ACH is the preferred payment method. Wire transfer and check available as needed. Most checks today are for Christmas bonuses.

- We only pay off of invoices. The document must say "invoice" โ€” statements, quotes, and POs are not acceptable.

`
โš ๏ธ โš ๏ธ If a vendor document doesn't say "invoice," do not process payment. Ask the vendor to reissue with proper invoice documentation.

Vendor invoices go to apinvoices@kramer.pro โ€” unmonitored, forwards directly into Ramp. For general AP questions use accounting@kramer.pro.

Emergency Scenarios

For all verbal approvals: note the approver's name, date, and time in Ramp. Example: "Verbal approval given by M. Chamot โ€” 12/3/2025 at 2:55 PM"
Scenario 1: Team on-site needs to rent something last minute
`

- Under $20k: Take verbal approval from the lead (Department Lead or VP minimum). Note with timestamp in Ramp; list yourself as sole approver.

- Over $20k: Call Stephen Kramer. Get him into Ramp urgently or take verbal approval using same procedure.

` Scenario 2: Urgent COGS need โ€” Purchasing needs to order from JB&A or similar `

- Allow via P-Card. Confirm it's a genuine emergency โ€” not just a preference to get something faster.

`

Payment Methods

`

ACH is our prefred payment method, but wire transfer and check are available.

If you can put it on your P-Card without fees, you have finance's blessing to do so.

If a need is urgent, or will directly affect client deliverables please reach out to finance work through

processing timelines.

``

Invoicing

We invoice in lump sum buckets โ€” not itemized. Invoices reference back to an itemized quote.

๐Ÿ’ก Rental Gear | Lighting Rental โ€“ 75% due โ€“ reference quote 069 | $200 | 1 | $200 | LER

The Class field doesn't appear client-side but is required for financial reporting. Life.Church requires their own GL coding on each invoice โ€” reach out to Sales for that info.

Sending an Invoice โ€” Critical Steps

- Prepare the invoice in QBO

- Click Save โ€” not "Save and New," not "Save and Close." Just Save.

- Keep clicking Save until QBO says "you and Stephen Kramer were working on this at the same time"

- Exit without saving at that point

- Verify Avalara tax is correct โ€” especially for exempt clients

- Send

โš ๏ธ โš ๏ธ Always double-check Avalara tax before sending โ€” it occasionally mishandles exemptions on multi-state jobs and houses of worship.

Accepting Payments

| ACH (preferred) | Via QBO invoice link, or wire instructions in Shared Drive โ†’ Banking โ†’ UpdatedKPWireInstructions

| Check | Mail to: 1071 E Thunderbird, Ste 105, Mustang, OK 73065

| Credit Card | Enable per invoice โ€” 3% fee on pre-tax amount

| Not accepted | Cash, Crypto, PayPal

Collections

Always work closely with Stephen and the salesperson โ€” they have the most context.

- Amount > $5,000: Pass to MJ to write and send the demand letter.

- Amount โ‰ค $5,000: Finance Manager can write and send using MJ's template.

โ›” โš ๏ธ Do not write demand letters from scratch with AI. Use MJ's established template only.

Health Insurance โ€” Blue Cross Blue Shield of Oklahoma

| Plans | 1 Bronze ยท 2 Silver ยท 1 Gold (most employees who elect coverage take Gold)

| Carrier | Blue Cross Blue Shield of Oklahoma

| Broker | Evans National โ€” Jordan Nelson

Dental & Vision โ€” United Healthcare

| Dental | 1 plan โ€” United Healthcare

| Vision | 1 plan โ€” United Healthcare

| Portals | Credentials in LastPass

Benefits Broker โ€” Jordan Nelson (Evans National)

| Email | Jordan.nelson@evansnat.com

| Phone | 405-342-0901 ext. 0109

| Paycom | Username: jnelson โ€” benefits administration module only

๐Ÿ’ก 💡 Jordan covers all three benefit types (BCBS + both UHC plans) and is available during open enrollment and qualifying life events.

401(k) โ€” Ascensus (formerly PAI)

| Provider | Ascensus (formerly PAI)

| Company match | 100% match up to 3% of employee contribution

| Contributions | Can contribute above 3% within IRS regulations

| Deduction method | Automated file feed via Paycom โ€” one-way

| Contact | Anthony Ferilito โ€” aferilito@financialguide.com

โš ๏ธ โš ๏ธ Neither the company nor HR staff can provide financial advice on 401(k) contribution amounts. An employee's supervisor may give guidance if asked directly.

The Coding Scheme

Every transaction uses four components in this order:

๐Ÿ’ก GL Code โ€” Class โ€” Client โ€” Project
Example: 6050-COR-000-002

Classes

| COR | Corporate โ€” internal / overhead spend

| LER | Live Events & Rentals

| INS | Installations

| LOG | Logistics

Common GL Codes

| 6022 | Meals and Entertainment

| 5001 | COGS โ€” used heavily on Southwest Chase card

Required Fields โ€” Every Transaction

- GL Expense Category (e.g. 6022 โ€“ Meals and Entertainment)

- Receipt โ€” itemized always preferred

- Memo โ€” free-form description

- Customer (e.g. 306_Mosaic Pro Events)

- Class (LER, INS, COR, or LOG)

โš ๏ธ โš ๏ธ Every transaction must be coded โ€” every time, without exception.
โœ… โœ… Most of month-end is automated. Ramp and Sage feed coded transactions into QBO, and the bank syncs directly. A big part of this is reviewing and confirming automated entries are correct.

Month-End Checklist

- Reconcile all 3 bank accounts

- Reconcile all 3 credit accounts

- Ensure loan interest Journal Entries have been made

- Follow up on any outstanding invoices

- Review checks sent in the month โ€” if un-cashed after 3 weeks, follow up

- Review automated transactions from Ramp and bank sync โ€” confirm all entries are correct

- Prepare financials for the monthly meeting with Stephen

Monthly Financial Meeting

Monthly meeting with Stephen covers budgets, HR items, Finance items, and anything needing attention.

๐Ÿ’ก ๐Ÿ“… Financials must be ready before this meeting. If a small number of transactions are outstanding, that's fine. Strive for complete to give Stephen a fully accurate picture.

Reporting Notes

We account on cash basis (not accrual). The Statement of Cash Flows must be built from scratch. All other QBO stock reports are adequate. Always confirm you're pulling for the correct period.

Automation Overview

| Ramp | Coded P-Card transactions and bill payments flow in automatically

| Sage / Fyle | Non-Ramp card expenses (Amex, Southwest Chase) sync to QBO

| Bank | First Citizens syncs directly to QBO โ€” review and confirm

| Avalara | Sales tax auto-assessed and filed โ€” review for accuracy monthly

| Monday.com | Clients and projects pulled into QBO via API

Logging In

| URL | paycom.com

| Client Code | 0KZ33 โ€” not case sensitive. That is a zero (0), not the letter O.

| Sign-in type | Click "Client" to sign in as admin. Do not use the Employee login.

โš ๏ธ โš ๏ธ When calling Paycom support, ask for Andrew Jones. Have client code 0KZ33 ready. As of writing, only the HR/Finance Manager and Stephen Kramer are authorized to call. If additional access is needed one of the admins will have to call to authorize this.

Payroll โ€” Top Priority

Payroll is the single highest-priority task in this role. Employees being paid correctly and on time is non-negotiable โ€” even when in the field.

Step-by-step walkthrough: Processing Payroll in Paycom โ€” Scribe

โœ… โœ… Paycom handles all payroll tax withholdings automatically.

Modules We Use

| Payroll | Primary function โ€” bi-weekly payroll and tax withholdings

| PTO Module | Tracks PTO accruals and requests. Has calendar integration. Note: as of writing, the Paycom calendar is on the HR Manager's calendar only โ€” not shared company-wide yet.

| PAF & Performance | All employee changes and all performance reviews โ€” 90-day and annual

| Applicant Tracking | Full recruiting pipeline โ€” postings, applications, screening, offers

| Benefits Management | Open enrollment, qualifying events, plan management

| Background Check | Enhanced background check โ€” integrated

| 401(k) Feed | Automated file feed to Ascensus (formerly PAI) โ€” one-way, Paycom sends only

| Employee Files | All employee documentation housed in Paycom

Paycom Contacts

| Andrew Jones | Paycom Specialist (Support) โ€” andrew.jones@paycom.com

| Austin Greene | Strategy / Sales โ€” austin.greene@paycom.com

QuickBooks Online (QBO)

QBO is our ERP and primary accounting software โ€” bills, loans, invoices, all account balances, and all financial reports live here. Stephen Kramer is a QBO Admin and can get you access.

QBO Integrations

| Ramp | Coded P-Card transactions and AP bill payments sync automatically

| Sage / Fyle | Non-Ramp card expenses sync automatically

| First Citizens Bank | Direct bank feed โ€” review and confirm transactions

| Monday.com | Clients and projects pulled in via API

| Lasso | Can feed invoices from Live Events & Rentals if used

| Avalara | Automated sales tax assessment and filing

Banking โ€” First Citizens Bank & Trust

Two OKC-metro branches, both ~20โ€“30 min from the office. Taylor Hoskinson offices out of Norman โ€” go there for meetings with him.

| Checking | 1 account

| Savings | 2 accounts

| Loans | 3 loans + 1 line of credit

| Bank rep | Taylor Hoskinson โ€” taylor.hoskinson@firstcitizens.com ยท (405) 253-3849

Sales Tax โ€” Avalara

Sales tax is complex. We operate across multiple states, work with many houses of worship (often exempt), and handle both rentals and sales. Avalara handles assessment and filing automatically.

โš ๏ธ โš ๏ธ Always double-check Avalara tax before sending invoices โ€” especially for exempt clients. Their support response time is poor. Per Oklahoma Tax Code, rentals and events where we never relinquish equipment are generally not taxable.

What Is a P-Card?

A P-Card (Purchasing Card) is a company-issued credit card for business-related purchases. All expenses must be coded and approved for accurate financial reporting.

๐Ÿ’ก 💡 If an employee accidentally uses their P-Card for a personal purchase, Ramp supports processing a personal reimbursement directly through the platform.
โš ๏ธ โš ๏ธ EVERY transaction must be coded, EVERY time โ€” regardless of who authorized the spend. Someone other than the spender reviews every transaction. Questions will be asked if something looks off. (Ask Cole about the British bakery situation.)

Required Fields

| GL Category | e.g. 6022 โ€“ Meals and Entertainment

| Receipt | Required โ€” itemized always preferred

| Memo | Free-form description of purchase

| Customer | e.g. 306_Mosaic Pro Events

| Class | LER, INS, COR, or LOG

Ramp Contact

Eve WorsoffAccount Rep โ€” eve.worsoff@ramp.com

Sage Expense Manager (Fyle) โ€” Non-Ramp Cards

- Stephen's American Express

- Southwest Chase card โ€” Purchasing/COGS and travel. Card holders: Kambry Paxton and Purchasing team. Majority coded as 5001 โ€“ COGS.

Required fields and coding are identical to Ramp. Both sync automatically to QBO once coded and approved.

Sage supportsupport@fylehq.com

W2s โ€” Employee Tax Forms

W2s are generated by Paycom. Paper copies mailed to:

๐Ÿ’ก ๐Ÿ“ฌ 1071 E Thunderbird, Ste 105, Mustang, OK 73065Addressed to: Taylor Giba, Confidential

Employees with digital delivery enabled in Paycom receive their W2 via Paycom ESS โ€” no paper copy sent.

1099s โ€” Contractor Tax Forms

Paycom-generated: Generated and mailed to contractors by Paycom. Paper copies to same Rentals Warehouse address above. Ramp-generated: For contractors paid through Ramp. Ramp files and mails directly to the contractor. We receive digital copies of Copy A and the 1096.
โš ๏ธ โš ๏ธ If someone says they didn't receive a form, first check whether digital delivery is enabled in their Paycom profile before assuming a paper copy was lost.